Here’s something I learned in these past years at Facebook. Maybe it’s something that’ll help you too.

I used to write long (very long) emails. A few years ago, Luke told me, “You need to be more brief and to the point.” I’d always thought of myself as articulate, so that piece of feedback hit me hard.

But Luke was right! My emails were way longer than other folks’ I respected. I wanted people to know how much I’d thought about a topic and that my point of view was well-considered. …

Austin Bales

Director of Product Design at Instagram • arbales.me

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